FAQs

Pick a competition, answer the question, choose lucky dip or your own numbers and check out. You'll get your ticket numbers straight away by email and in your account.

Yes — every competition can be entered free by post, with exactly the same chance of winning. See the free entry page.

Some competitions have prizes attached to specific ticket numbers. If you get one of those numbers you win immediately — credit prizes go straight into your wallet.

Each game has a fixed number of plays, and every winning play is chosen at random and sealed before the game goes live. When you scratch, spin or open a box you're revealing a result that was already decided — the animation can't change it. Prizes are paid to your wallet as soon as you reveal them, and any you don't reveal are paid automatically after 24 hours.

We publish a sealed hash of the draw seed before any tickets sell and reveal it after the draw, so anyone can recompute the winner. Instant-win numbers are sealed the same way.

The draw still goes ahead on the date shown. Your odds are simply better.

Every competition shows its maximum number of tickets. Your worst-case odds per ticket are 1 in that number.

Yes. Cash prizes go into your cash balance the moment you win, and you can withdraw them to your UK bank account or PayPal from £5 — we aim to pay within 24 hours. Main draw winners can choose the cash alternative where one is listed.

Cash is real money you can withdraw. Site credit comes from referrals, DBX Points and promotions — it can be spent on any competition but not withdrawn. Credit is used first at checkout.

Go to My account → Wallet & withdraw, enter the amount and your bank or PayPal details. You need to have confirmed your email address first.

Every verified member gets one free play a day on our daily free game, with real cash and credit prizes. It resets at midnight UK time.

You earn points on every £1 you pay by card, and more as you climb from Bronze to Silver, Gold and Diamond. Redeem 100 points for £1 site credit.

Share your link from your account page or any competition's share buttons. When a friend signs up and makes their first purchase, you get site credit.

Yes — set daily, weekly and monthly limits, or take a break from 24 hours to a year, from your account page. Lowering a limit is instant; raising one takes 72 hours.

By email and phone straight after the draw. Prizes are delivered free in the UK.

UK residents aged 18 or over.